Shipping Info

*Due to the current situation and an overwhelming amount of orders, please expect delays as we try our best to

  deliver them to you.*

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Delivery Time during CMCO period ⏱
Kindly do expect delay on order processing & parcel deliveries during CMCO period. We try our best to prepare

your orders and send them out as soon as we can. Parcels should be able to be delivered to West Malaysia customers in 5-7 business days.

Due to the reduction of flight frequency throughout CMCO period, East Malaysia/ International customers do expect to receive the packages in 7-14 business days.

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• Deliveries will be made from Monday to Friday (except Weekend and Public Holidays)

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• Kindly ensure your shipping address is accurate, as we don’t allow amendments after your

   order number is generated.

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• Our courier service providers are DHL eCommerce, Pos Laju, Aramex or etc.

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• We are unable to deliver to P.O. Box addresses. For university/college campus addresses,

   your orders can only be delivered to the administration office or mail room.

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• If your parcel is returned to us due to being undeliverable, you will be contacted for an alternative postage

   address. We will resend the package to this new address but you are required to pay the extra delivery charge

   for re-postage. We can only repost orders once. If you decide to cancel your order after it has been returned to

   us we will not be able to refund the shipping costs & refund of cash or payment to your original payment method

   (i.e. Online Banking, Credit Card, Paypal) will require a handling & processing fee, which will be deducted from

   the amount to be refunded to you. 

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*Customs Duties, Value Added Surcharges and other relevant government charges and taxes are not

  included in shipping rates.

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*Unfortunately, we cannot be responsible for any delays caused by destination customs clearance processes.

  We are  here to ensure that your goods get to you as quickly as possible.

  If you have any inquiry, please feel free to email us at stackerdev20@gmail.com